juan345 Terms & Conditions

As used throughout these Terms & Conditions, the following definitions apply:

• "juan345" or "the Platform" refers to the online gaming platform operated at juan345.net, including all casino games, sports betting markets, bingo, slots, and related services.
• "Player" or "User" means any individual who registers an account with juan345 and uses the platform's services.
• "Account" means the registered account created by a Player on juan345, including the associated wallet balance and transaction history.
• "Real Money Gaming" means any game or betting activity on juan345 conducted using actual Philippine Peso funds deposited into a player's account.
• "Bonus Funds" means any promotional credits, free spins, or non-withdrawable incentives issued to a player by juan345.
• "PAGCOR" means the Philippine Amusement and Gaming Corporation, the regulatory authority overseeing lawful gaming activities in the Philippines.
• "KYC" means Know Your Customer — the identity verification process required under Philippine anti-money-laundering regulations.

By accessing juan345 and completing the registration process, you unconditionally accept and agree to be bound by these Terms & Conditions, as well as the juan345 Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference. These Terms & Conditions constitute a legally binding agreement between you and juan345.

Your continued use of the juan345 platform following any posted amendment to these Terms constitutes your acceptance of the amended Terms. If you do not agree with the revised Terms, you must immediately cease using the platform and request account closure.

To be eligible to open and maintain a juan345 account and participate in any real-money gaming activity, you must satisfy all of the following conditions at all times:

• You are at least 21 years of age, the minimum legal age for gambling under the regulatory framework administered by PAGCOR in the Philippines.
• You are a natural person (individual) and not a legal entity, corporation, or organization acting on behalf of another party.
• You are accessing juan345 from a jurisdiction in which online gambling is not prohibited by local law.
• You have not previously been self-excluded from juan345 or been the subject of a permanent account closure due to a terms violation.
• You are not acting as an agent for, or on behalf of, any third party in relation to your juan345 account or gambling activity.
• You are not a current employee, contractor, agent, or immediate family member of an employee of juan345 or any of its affiliated gaming software providers.

juan345 reserves the right to verify eligibility at any point during the account lifecycle and to request supporting documentation. Failure to satisfy or maintain any eligibility condition may result in account restriction, suspension, or permanent closure.

Players may open only one account on juan345. Multiple accounts held by the same individual — regardless of whether different names, email addresses, phone numbers, or payment methods are used — constitute a material breach of these Terms.

During registration, you must provide accurate, complete, and current personal information. You must promptly update your account details if any information changes. juan345 is not responsible for any loss or inconvenience arising from your failure to maintain accurate account information.

As part of our KYC obligations under applicable Philippine anti-money-laundering regulations, juan345 may require you to submit government-issued identification, proof of address, and/or source-of-funds documentation at any time — including before processing withdrawals above specified thresholds. Accounts that fail to complete KYC verification when requested may be restricted from withdrawals until verification is satisfactorily completed.

All financial transactions on juan345 are conducted in Philippine Peso (PHP) unless explicitly stated otherwise. Juan345 accepts the following payment methods: GCash, Maya, BPI, BDO, UnionBank, 7-Eleven Cliqq, Coins.ph, and USDT TRC20. The availability and minimum/maximum limits of each method are subject to change without prior notice.

Deposits are generally processed instantly for e-wallet methods and same-business-day for bank transfers. Withdrawal processing times are as follows:

• GCash and Maya: typically within 10 minutes of approval, available 24 hours a day.
• BPI, BDO, and UnionBank: same business day during Philippine banking hours.
• USDT TRC20: subject to blockchain confirmation times, generally within 1 hour.

juan345 reserves the right to perform additional security and fraud checks before processing any withdrawal, which may cause processing delays. Withdrawals may only be directed to payment methods registered in the player's own name. Third-party withdrawals are strictly prohibited.

In the event that a deposit is credited to your account in error, you are obligated to notify juan345 support immediately. You may not wager or withdraw funds credited to your account in error. juan345 reserves the right to recover erroneously credited funds at any time.

All games available on juan345 are governed by game-specific rules published within the game interface. In the event of any conflict between these Terms and specific game rules, the game-specific rules shall prevail with respect to that game's mechanics.

juan345 uses certified Random Number Generator (RNG) technology for applicable games and independent live-dealer streaming infrastructure for live casino games. The outcome of all games is determined by these systems and is final. juan345 does not manipulate game outcomes.

In cases of a suspected malfunction, disconnection, or technical error during a game round, juan345 reserves the right to void the affected round and return any staked funds to the player's account. Winnings generated from a malfunction may be cancelled at juan345's discretion.

juan345 may from time to time offer promotional bonuses, reload incentives, cashback schemes, free bet credits, or other promotional rewards to registered players. The following general conditions apply to all bonus offers unless a specific promotion's terms expressly state otherwise:

• Bonus funds are credited to a separate bonus balance and may not be withdrawn until the applicable wagering (rollover) requirement has been satisfied.
• Wagering requirements must typically be met within the validity period specified in each promotion. Bonus funds not wagered within the validity period will expire and be forfeited.
• juan345 reserves the right to amend, cancel, or withdraw any promotion at any time without prior notice.
• Players who are found to have opened multiple accounts to claim bonuses more than once will have their accounts closed and bonus-related winnings voided.
• Bonuses are issued for personal use only. Coordinated bonus abuse across player accounts constitutes a breach of these Terms and may result in account suspension.

Specific wagering requirements, game contribution rates, minimum deposit thresholds, and maximum bonus conversion limits are detailed within each individual promotion. Players are encouraged to read all promotion-specific terms before opting into any offer.

The following conduct is strictly prohibited on juan345 and constitutes a material breach of these Terms, which may result in account suspension, permanent closure, and forfeiture of funds pending regulatory review:

• Providing false, inaccurate, or misleading personal information during registration or KYC verification.
• Using a juan345 account for money laundering, structuring, or any activity in violation of Republic Act No. 9160 (Anti-Money Laundering Act) or other applicable Philippine laws.
• Accessing juan345 from a jurisdiction where online gambling is prohibited by applicable law.
• Attempting to gain unauthorized access to another player's account, the juan345 platform systems, or any related infrastructure.
• Using automated software, bots, scripts, or artificial intelligence tools to interact with games, place bets, or exploit platform functionality.
• Collusion with other players for the purpose of gaining an unfair advantage in any game offered on juan345.
• Using any glitch, error, or technical malfunction in a game or the platform knowingly to generate winnings that would not have been possible under normal operating conditions.
• Selling, transferring, or assigning your juan345 account to any third party.

juan345 is committed to providing a safe and responsible gaming environment for all registered players. The platform recognizes that a small proportion of players may develop problematic gambling behaviors and has implemented the following protective tools, all accessible directly from your account settings:

• Deposit Limits: Set daily, weekly, or monthly limits on the maximum amount you can deposit into your juan345 account. Limits can be reduced at any time; increases are subject to a 24-hour cooling-off period.
• Session Time Alerts: Configure reminders to notify you of the duration of your current gaming session.
• Cooling-Off Period: Temporarily suspend access to your account for a defined period of between 1 day and 6 weeks.
• Self-Exclusion: Permanently or indefinitely exclude yourself from juan345. Self-exclusion requests take effect within 24 hours and cannot be reversed for a minimum period of 6 months.

The 21-year minimum age requirement is strictly enforced. juan345 may conduct age verification checks at any time and will close accounts where eligibility cannot be confirmed. For further guidance on responsible gambling in the Philippines, players are encouraged to visit our Responsible Gaming page.

All content on the juan345 platform — including but not limited to logos, trademarks, game graphics, software, text, images, user interface designs, and the juan345 brand name — is the exclusive property of juan345 or its licensed content providers and is protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the juan345 platform solely for their own personal, non-commercial entertainment purposes. This licence does not extend to reproducing, distributing, modifying, publicly displaying, or creating derivative works from any content on the juan345 platform without prior written authorization.

To the fullest extent permitted by applicable Philippine law, juan345 shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising from or in connection with:

• Platform unavailability due to scheduled or unscheduled maintenance, technical failures, or force majeure events.
• Any loss of funds resulting from unauthorized access to your account where juan345 was not at fault.
• Delays in deposit or withdrawal processing caused by third-party payment providers including GCash, Maya, BPI, or BDO.
• The accuracy, completeness, or legality of information provided on the platform.
• Any decision made by a player in connection with their use of the juan345 platform.

Nothing in these Terms shall limit juan345's liability for death or personal injury caused by its negligence, or for any fraudulent misrepresentation.

juan345 collects, processes, and stores personal data in accordance with its Privacy Policy, which is incorporated into and forms part of these Terms & Conditions. By registering with juan345, you consent to the collection and processing of your personal data as described in the Privacy Policy.

juan345 is committed to complying with applicable Philippine data privacy obligations under Republic Act No. 10173 (Data Privacy Act of 2012) and its Implementing Rules and Regulations. Personal data collected by juan345 will not be sold to third parties. Data may be shared with regulatory bodies, payment processors, and fraud prevention services as required by law or as necessary for platform operations.

juan345 reserves the right to amend, update, or replace these Terms & Conditions at any time. Material changes will be communicated to registered players via platform notification or the email address associated with their account, with a minimum of 7 days' advance notice where practicable.

The current version of the Terms & Conditions, including the effective date, will always be accessible at juan345.net/terms-conditions. Your continued use of juan345 following any amendment constitutes your acceptance of the revised Terms.

These Terms & Conditions are governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be subject to the exclusive jurisdiction of the competent courts of the Philippines.

Before initiating formal legal proceedings, players are encouraged to contact juan345 support to seek an informal resolution. juan345 is committed to resolving player disputes in a fair and timely manner and will engage in good faith with any complaint raised through the official support channel.

For questions, concerns, or disputes relating to these Terms & Conditions, or any aspect of the juan345 platform, please contact us through the following channel:

Please note that the email address above is provided as a plain-text reference for contact purposes and is not a clickable link. Include your registered account username and a clear description of your issue when contacting support to enable prompt assistance.