juan345 Privacy Policy

For the purposes of this Privacy Policy, the following terms carry the meanings set out below:

• "Personal Data" means any information that identifies or could reasonably be used to identify a natural person, directly or indirectly, including but not limited to name, mobile number, email address, financial information, and device identifiers.
• "Processing" means any operation performed on personal data — including collection, recording, storage, retrieval, use, disclosure, transmission, deletion, or destruction.
• "Data Subject" means the natural person whose personal data is processed — in this context, a registered juan345 player or website visitor.
• "juan345", "we", "us", or "our" refers to the operator of the juan345 platform at juan345.net.
• "NPC" means the National Privacy Commission of the Philippines, the regulatory body established under the Data Privacy Act of 2012.
• "DPA 2012" means Republic Act No. 10173, the Data Privacy Act of 2012, together with its Implementing Rules and Regulations as issued by the NPC.

juan345, operating at juan345.net, is the personal information controller responsible for the processing of your personal data as described in this Privacy Policy. As the controller, juan345 determines the purposes and means of processing your personal data and is accountable for its lawful handling.

juan345 operates within the regulatory framework established by PAGCOR for online gaming in the Philippines. Data processing activities conducted for regulatory compliance purposes — including anti-money-laundering reporting obligations under Republic Act No. 9160 — are carried out in fulfilment of legal obligations applicable to licensed gaming operators.

The following table summarizes the categories of personal data collected by juan345, along with examples and the primary purpose of collection:

juan345 does not knowingly collect sensitive personal information beyond what is strictly required for KYC and regulatory compliance. We do not collect biometric data, religious or political beliefs, or health records.

juan345 collects personal data through the following means:

• Direct collection: Information you provide when registering an account, completing KYC verification, making a deposit or withdrawal, contacting support, or participating in promotions.
• Automated collection: Technical and usage data collected automatically when you access the juan345 platform through cookies, session logs, and similar technologies.
• Third-party sources: Identity and fraud-risk information received from payment processors (such as GCash or Maya's verification layer), identity verification service providers, and regulatory databases where legally required.

juan345 processes your personal data for the following purposes:

• Creating, maintaining, and securing your juan345 account, including authentication and session management.
• Processing deposits, withdrawals, and all financial transactions through supported payment channels including GCash, Maya, BPI, BDO, UnionBank, 7-Eleven, Coins.ph, and USDT TRC20.
• Verifying your identity and age in compliance with PAGCOR licensing requirements and the Anti-Money Laundering Act (Republic Act No. 9160).
• Delivering and improving the juan345 gaming platform, including personalized game recommendations and interface improvements based on aggregated usage patterns.
• Administering responsible gaming controls — including deposit limits, session alerts, self-exclusion records, and age restriction enforcement.
• Detecting, investigating, and preventing fraud, cheating, money laundering, and other prohibited activities.
• Communicating with you about your account, transactions, promotions, and policy updates.
• Complying with applicable Philippine laws, PAGCOR regulations, court orders, and requests from competent regulatory authorities.
• Resolving disputes, enforcing the Terms & Conditions, and maintaining records necessary for legal proceedings.

juan345 processes personal data on the following legal bases as recognized under the Data Privacy Act of 2012:

• Consent: Where you have given specific, informed, and freely given consent — for example, to receive promotional communications or to activate optional platform features.
• Contractual necessity: Processing necessary to perform the services you have requested by registering an account with juan345 and agreeing to the Terms & Conditions.
• Legal obligation: Processing required to comply with applicable Philippine laws, including PAGCOR regulations, the Anti-Money Laundering Act, and the Data Privacy Act of 2012.
• Legitimate interests: Processing necessary for the legitimate interests of juan345, including fraud prevention, platform security, responsible gaming monitoring, and platform analytics — where these interests are not overridden by your data protection rights.

juan345 does not sell personal data. We may share your personal data with the following categories of third parties only to the extent necessary for the stated purpose:

• Payment processors: GCash (Mynt / Globe Fintech), Maya (PayMaya Philippines), BPI, BDO, UnionBank, and other payment partners — for the sole purpose of processing financial transactions on your behalf.
• Identity verification providers: Third-party KYC and age verification services engaged to confirm your identity in compliance with regulatory requirements.
• Fraud prevention services: Providers of anti-fraud and anti-money-laundering screening tools used to protect the platform and its players.
• Regulatory bodies: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission, and other competent Philippine government authorities, where disclosure is required by law or regulatory mandate.
• Game technology providers: Licensed gaming software suppliers whose games are available on juan345 — solely to the extent that operational data is needed to deliver their game services.
• Professional advisers: Legal, audit, and compliance professionals bound by confidentiality obligations, engaged in connection with juan345's business operations.

All third parties engaged by juan345 who process personal data on our behalf are required to maintain the security and confidentiality of that data and to process it only for the specified purpose.

In certain cases, personal data processed by juan345 may be transferred to or processed in jurisdictions outside the Philippines — for example, where a gaming software provider or technical infrastructure partner operates servers in another country. When such transfers occur, juan345 takes appropriate steps to ensure that your personal data is afforded a level of protection substantially equivalent to that provided under the Data Privacy Act of 2012, including the use of contractual safeguards recognized by the National Privacy Commission.

juan345 retains personal data only for as long as necessary to fulfil the purposes for which it was collected, and as required or permitted by applicable Philippine law. Specific retention periods include:

• Account and identity data: Retained for the duration of the account relationship, plus a minimum of five years after account closure as required by AMLA obligations.
• Financial transaction records: Retained for a minimum of five years following each transaction, in compliance with anti-money-laundering regulations.
• Gaming activity data: Retained for the duration of the account relationship plus 12 months to support dispute resolution.
• Technical and usage logs: Retained for up to 12 months for security and fraud prevention purposes, after which they are deleted or anonymized.
• Support communications: Retained for 24 months following the close of a support interaction.

When personal data is no longer required, juan345 will either securely delete it or anonymize it so that it can no longer be associated with an identifiable individual.

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data processed by juan345:

To exercise any of these rights, please contact juan345 support using the details in Section 15. We will respond within the timeframes prescribed by the Data Privacy Act of 2012 — generally within 15 business days of receiving a verified request.

juan345 uses cookies and similar tracking technologies on the juan345.net platform to support platform functionality, security, and performance. The categories of cookies used are as follows:

• Strictly necessary cookies: Required for the platform to function correctly — including session management, login state, and security tokens. These cannot be disabled without rendering the platform non-functional.
• Functional cookies: Used to remember your preferences and settings — such as language selection and responsible gaming configuration choices.
• Analytics cookies: Used to collect aggregated, anonymized data about how players use the juan345 platform, enabling us to identify areas for improvement.
• Security cookies: Used to detect and prevent fraudulent activity, unauthorized access attempts, and bot traffic.

juan345 does not use third-party advertising or tracking cookies that would allow external parties to build behavioral profiles of our players. You may manage cookie preferences through your browser settings; however, disabling strictly necessary cookies will impair the functionality of the juan345 platform.

juan345 does not knowingly collect personal data from any individual under 21 years of age. The juan345 platform is restricted to adults aged 21 and over in accordance with PAGCOR regulations governing online gambling in the Philippines. Registration on juan345 constitutes a representation by the registrant that they are at least 21 years old.

Where juan345 becomes aware or has reason to believe that personal data has been collected from an individual under 21 years of age, we will take prompt steps to delete that data and close the associated account. If you believe a minor has registered on juan345, please contact our support team immediately using the details in Section 15.

juan345 implements a range of technical and organizational security measures designed to protect your personal data against unauthorized access, disclosure, alteration, and destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and juan345 servers.
• Encryption of sensitive data at rest on juan345 infrastructure, including financial information and identity documents.
• Access controls that restrict juan345 staff access to personal data on a strict need-to-know basis, with all access logged and audited.
• Multi-factor authentication requirements for all internal systems that store or process player personal data.
• Regular security vulnerability assessments and penetration testing of the juan345 platform infrastructure.
• Player-facing security features including SMS-based two-factor authentication and session management controls accessible from the juan345 account settings.

While juan345 takes its security obligations seriously and implements industry-standard protections, no internet transmission or digital storage system is unconditionally secure. Players are encouraged to contribute to the security of their own account by using a strong, unique password and enabling two-factor authentication.

juan345 may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or regulatory guidance. When material changes are made, we will notify registered players via a platform notification or to the mobile number or email address associated with your account, with reasonable advance notice.

The current version of this Privacy Policy, including its effective date, is always accessible at juan345.net/privacy-policy. Your continued use of the juan345 platform following notification of a revised Privacy Policy constitutes your acceptance of the updated terms.

For any questions, concerns, or requests relating to this Privacy Policy, including requests to exercise your data subject rights, please contact the juan345 Data Protection Officer using the following details:

If you are not satisfied with juan345's response to your privacy concern, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. Information about filing a complaint with the NPC is available through the NPC's official government channels.